Smart Content Solutions
STAR Group’s innovative Smart Content Solutions, GRIPS and PRISMA, enable businesses to digitally transform their unstructured content to smart content, allowing them to create an exceptional customer experience, and produce endless possibilities that fulfill constantly changing business expectations.
Smart Content is Power
Our Smart Content Solutions are IoT ready.
Intelligent Information Management
GRIPS is a structured authoring and content management solution built on innovative semantic content management principles. Information is discreetly structured in information units and organized in an information model based on information type, the information’s relation to an object (a product component or a business service), the object’s variant, and a written language.
Supports human and machine feedback channels
GRIPS supports human and machine feedback channels which enables rapid product and service improvement.
GRIPS content is standand-independent, format-free, adaptable, discoverable, resusable, and reconfigurable
Ability to produce endless outputs and publication types
Because GRIPS is flexible, you can produce any number of outputs and publication types.
Support for both Document and Information Semantic Structures
Unstructured information as well as information from other structure types can be migrated into GRIPS. Therefore it supports both document and information semantic structures.
Regardless of the challenges you may face, GRIPS can structure information whether it is for a company product, or regulatory and compliance applications.
Designed to support current and future industry technology trends, as well as responds faster to changing business expectations and customer demands.
Smart Content Services
PRISMA is a Smart Content Services platform that delivers intelligent content to digital processes and working environments. PRISMA simplifies working with complex products and compliance and regulatory processes.
PRISMA’s Smart Services speeds up projects, automates routine tasks, and helps users perform detailed tasks that cannot be automated, creating the exceptional user experience.
PRISMA uses artificial intelligence allowing it to learn, demonstrate, explain, and provide users with precision guidance.
Industries and Business Functions
PRISMA can be used in both front- and back-office functions regardless of industry, whether Automotive and Manufacturing, Financial and Legal, Retail and Service, or Medical and Pharmaceutical.
Industry 4.0, Work 4.0, IoT, VR, AR
Supports Industry 4.0, Work 4.0, IoT, and includes VR, AR, 3D, and voice assistance capabilities, combining technical intelligence with human proficiency.
Delivers tailored information on demand to the right user, at the right time, and in the right format, and takes into account the user’s experience level.
Accelerates and simplifies work plans automatically. Provides the user with individually configured suggestions. Relieves the user of time-consuming routine tasks and assists in reducing potential errors.
Future-proof and Flexible
Responds faster to changing business expectations and customer demands.
Adaptive Diagnostics and Dynamic Maintenance
Properly maintained, compliant, and functional equipment is critical to the success of your business. When a breakdown occurs, it can produce a number of issues including unplanned downtime, unbudgeted expenses, and loss of revenue. It is necessary to quickly diagnose the problem, perform the required repair operations, and get your equipment back in service.
PRISMA allows you to efficiently and cost-effectively manage and maintain equipment, ensure only necessary maintenance is performed, take advantage of planned downtime, and utilize available service technicians regardless of their experience.
PRISMA also provides guided diagnostics and fault isolation procedures, identifies possible causes, estimates the time and labor required to complete diagnostics and repair, proposes best-and worse-case diagnostic scenarios, presents historical root cause data, and controls costs.
Greater flexibility allows you to respond faster to changes.
Accelerates and simplifies work plans.
3D, AR, and VR
Integrated 3D, AR and VR functionality, combined with automatic step-by-step guidance, allows technicians with various skill levels to perform complex maintenance operations and accelerates complex tasks.
Integrated Voice Assistance leaves service technicians’ hands free to perform maintenance operations.
Smart Headset Integration
Allows sight-free and hands-free verbal communication even in high-noise environments.
Because PRISMA is AI driven, it also learns which makes it future proof and adaptable as needs change.
Compliance and Regulatory
Many companies experience information chaos when it comes to regulating processes and ensuring compliance. They are overwhelmed by thousands of pages of guidelines, policies, and procedures that must be taken into consideration to avoid non-compliance — a significant and costly threat to any business.
PRISMA manages large volumes of information, prevents errors, ensures that information is easily discoverable, and presents only applicable regulations tailored to each user’s requirements.
Regardless of your industry, our solutions deliver situation-specific compliance information to the right user, at the right time, and in the right format.
Personalizes applicable regulatory guidelines & Filters relevant information and process steps
Provides users with personalized guidelines based on business case and individual level of expertise. Process steps are also personalized for easy execution.
Interactive Chatbot & Voice Assistance
Includes interactive chatbot and voice assistance. Users can ask questions naturally, without any special phrasing.
PRISMA learns, which makes it future-proof and adaptable as business and process needs change.
3D, AR, & VR Functionality
Integrated 3D, AR & VR functionality further accelerates complex tasks.
Searching & Automates Activities
PRISMA eliminates counterproductive searching and automates routine activities.
PRISMA reduces the risk of expensive non-compliance violations.
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